Terms of Service
The Legal stuff:
Federal Law requires tortoises sold as pets to be at least 4 inches. Tortoises 4 inches and over are legal Pet Shop Size these can be sold as pets (Please check your local & state laws).
All tortoises less than 4 inch straight length are sold as per Federal guidelines 21CFR 1240.62, not sold as pets only sold for Scientific, Educational, Exhibition or Export purposes.
All Tortoises and Iguanas are captive raised on my farm (unless noted differently), my farm has been raising tortoise for over 25 years.
All group lots of tortoise (over 10) are sold with a Vet Health Certificate (required for interstate travel).
Note: failure to read my terms & Conditions for any reason will not be a reason to consider them void or altered.
Live arrival & Health terms
By FED-X The high and low temperature range for the day must be above 40 and below 88 degrees (Shipping & Receiving locations or live arrival guarantee is void).
You or your agent must be present to sign for door to door shipments (Fed-X, First delivery attempt)
I am not responsible for missed deliveries or carrier delays. (Missed delivers void the live arrival & health guarantees)
In the event the animals arrive sick or dead, you must take pictures and videos and retain the bodies for inspection)
The body’s must be frozen ASAP to allow for proper preservation for inspection and insurance claim.
Orders sent to the airport must be picked up within 1 hour of their arrival time. The animals are insured you must inspect them at the airport to insure they have arrived safely, if something is wrong you need to make a claim at that time (at the airport) or the live arrival guarantee is void.
Airport & Fed-x Shipments In the event the animals arrive sick or dead, you must take pictures and videos and retain the bodies for inspection)
The body’s must be frozen ASAP to allow for proper preservation for inspection and insurance claim,
Failure to preserve the bodies, take pictures or make a timely claim voids the live arrival guarantee.
The live arrival guarantee is for replacing the animal not a cash back refund.
30 Day Health Guarantee:Animals are guaranteed healthily, eating and acting normally.
If your animal is sick or is not eating, you can return them prepaid shipping back to us and we will exchange the animal with free shipping back to you.
Does not cover sudden death, the animal you send back must be live (Please see Live arrival & Health terms) your health guarantee may be void if the shipping terms were not meet.
One year Health Guarantee(You can’t go wrong with that) If your animals gets sick any time within the first year you can ship them back to us and we will treat him free of charge to you (other than shipping) and return him when he is healthy.
Guaranteed live arrival:Animals are guaranteed to arrive live providing our terms are met (please see Live arrival & Health terms) Animals that do not arrive live will be replaced.
No other guarantees or warrantees are implied or offered.
We except Bank wire transfer and prefer PayPal . We can send you an invoice thru PayPal or you can send PayPal money directly to sam@FloridaIguana.com You can also pay by certified check or personal check (allow time to clear). We are happy to hold animals with a 20% non-refundable deposit.
We offer Next day Fed-X service Door to Door $65.00 Other shipping methods available:
If you’re paying by PayPal, we only ship to confirmed PayPal address Note that all door-to-door orders must have someone available to receive and sign for the package (at the first attempt of delivery) or the Health Guarantee is void.
GALAPAGOS TORTOISE, CYCLURA FIGGINSI, CYCLURA CAYMAN BRAC AND CYCLURA LEWISI ONLY SOLD TO FLORIDA RESIDENTS.
Email is the best way to contact me: Sam@FloridaIguana.com
Florida Iguana & Tortoises Breeders
Cooper City FL